The View from our room |
I booked us in the partial ocean room. That was a waste. During our first stay we were on the top floor (level 15) The tiny speck of the ocean was just visible, however were were at the back of the hotel was from Kuhio ave. The noise was not a problem for us. Yes it was noisy, but you are in a city. Were were woken up once during the whole stay because of a fight in Dukes Lane. But that was interesting to watch and added to the enjoyment of the holiday.
During the second stay we must have annoyed someone was we were put on the 14th floor towards the front of the hotel. The room felt smaller, but was a different layout to the original room so maybe that had something to do with it. Noise again was no problem for us.
The staff were pleasant enough, however it was very annoying as they didn't clean your room at a specific time everyday. We often came back to the room at 4pm to find the room still hadn't been made up. Other times it was done by 10am! Not good enough if you wanted to have a sleep in the afternoon!
The whole hotel is smoke free and there are numerous signs around to remind the guests. I love how people don't think this includes them in these rules. I was sitting in the room one afternoon when i smelt smoke and burning. I looked towards the hairdryer and all the powerpoints thinking something was on fire. nothing. I then ran out to the balcony thinking maybe the building was on fire. No, just the rude individual who was leaning so far onto my balcony he was practically smoking onto our door. A quick call to the front desk sent security up to his room to tell him it was not allowed. The smell was so bad I had to leave the room for a few hours and when I returned I found they had sprayed air fresher to try and get the smell out.
The only real negative that we had that did impact the stay was the elevators. 10 days of using only 1 elevator for the whole hotel was ridiculous. One morning the one lift was out of order and we were forced to walk down 15 levels of stairs. During our second stay they did manage to fix both lifts and we didn't really have a problem.